The Retailer Feedback Form is a customizable form created for the OnSpace no-code platform's form builder feature. This form is designed to help businesses gather valuable feedback from their retailers, which can be used to improve products, services, and overall business operations. By offering an accessible and structured way for retailers to share their thoughts, businesses can develop stronger relationships with their partners and continually enhance their performance.
What information can be recorded in the Retailer Feedback Form?
The Retailer Feedback Form collects the following input fields:
Customer name: This text field records the retailer's name, providing a reference for follow-up and maintaining a personal touch.
Customer email: This email field captures the retailer's email address, allowing for direct communication and feedback discussion.
Feedback subject: This dropdown field lets the retailer choose the main topic of their feedback, such as product quality, pricing, delivery, customer service, sales support, or other concerns.
Feedback details: This text field allows retailers to share specific information and insights about their experiences, helping businesses understand and address areas for improvement.
Rating: This dropdown field collects a rating from 1 to 5, with 5 being the highest, providing a quick assessment of the retailer's satisfaction level.
Benefits of using the Retailer Feedback Form
The Retailer Feedback Form offers several advantages, including:
Insightful feedback: Collect valuable insights from retailers to identify areas for improvement and develop better products, services, and operations.
Stronger relationships: Foster open communication and strengthen relationships with retailers by encouraging and valuing their feedback.
Easy follow-up: Record retailer contact details to facilitate follow-up discussions and maintain an ongoing feedback loop.
Prioritization: Use the feedback subject and rating fields to prioritize issues and allocate resources effectively.
Performance tracking: Monitor and assess the impact of changes implemented in response to feedback, driving continuous improvement.